Canopy by Hilton Zagreb City Centre

location 10/10 right by the train station room 10/10 best bathroom i've ever had and the king-size bed was great too (room 123) personnel 10/10 super helpful and friendly staff at reception check-out is 12 noon which is great (refer to "negative" comment below) tram stop just outside as it's a short walk to the center

The walk-in shower in the bathroom was superb. Extra items like flannels, good quality tissues, and hand cream were appreciated, as were hooks for 2 towels next to the shower entry. Our room had a very comfortable bed, a clock (thank you so much for that), a window that opened a little, and a big TV screen. Lots of foreign language channels available including one that had English language TV shows, and other channels that provided news. Breakfast was available 7-10am and there were hot items like scrambled eggs, as well as strukli, a traditional Croatian dish. Cold items like cereal, breads, yoghurt and fruit were also on offer. The hotel was about 10 minutes walk from the Central Bus Station, and the same distance from the old town. We caught the bus back to the airport, but finding the platform from where it leaves was difficult, as it was not listed on the information boards. We asked and were told it leaves from Platform 201. It doesn't, but it is nearby. Look towards a fenced area next door to the bus station. The airport bus leaves from inside there. The name of the company that runs the service is Pleso Prijevoz. Bus costs 8 Euros per adult, which makes Uber a good option if there are 2 of you. Cost is around 20 Euros to get from the airport to the hotel.

Only needed a place for a night as we were on our way to Slovenia. We had stayed elsewhere in Zagreb previously, which was very good, but this hotel was two tram stops away from the bus station and so, very handy for our arrival and ongoing travel. Plus the midday check out was nice. The hotel has a very arty vibe and the staff are great. The art works and decor touches are very modern and funky, the ice stations on two floors are a nice touch, and the room was a good size for two people plus suitcases. Beautiful bathroom, great restaurant for dinner (steak was perfect), and breakfast had great choices. Would go back in a heart beat.

I was not sure what to expect from Canopy. But from the moment I checked in, everything went smoothly. The room was a good size with a significantly updated bathroom and shower with good water pressure. The breakfast was excellent, with a very good selection of food and specialty items. The room, surprisingly, was quiet, considering the railway system was right across a bustling street. I was never woken up, nor did I notice the noise. Location can throw you off as you may not think you as central as you want to be but everything from the train station, music hall and city center are within 5-10 min walk. The hotel had underground parking with in-and-out privileges for 30 EUROs a day, but because of its location, I barely used my car rental. There is a great café that has a lovely outdoor area and very friendly staff. It is a hotel I would consider again on my next visit.

Hotel staff were helpful, friendly, and professional. Hotel location is within walking distance of the centre and has a tram stop outside. (You can pay the tram driver in cash!) The room was very clean and fairly comfortable. Good breakfast and restaurant has a good choice of food. Quirky foyer. Easy to get a taxi or uber to and from the airport. Tea and coffee in the room, which was great for us tea drinkers in Europe